Machines don’t get PTSD — but can they really fight online abuse?
The internet is both one of the greatest assets and most destructive innovations of the modern age. It has enabled us to socialise, work, shop, workout, even have doctor’s appointments, all from the comfort of our own home. Yet it has also become a platform for publicising some of the most haunting acts committed by humanity. Last month, TikTok struggled to take down a video of a live-streamed suicide, and this is just one in a string of traumatic events that have been witnessed on tech platforms in the last year. Currently, human content moderators who are employed to review reported material suffer PTSD as a result of their work.
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